Dear Valued Owners and Residents,

We are excited to introduce the new "Al Habtoor City" app, now available for download on the App Store and Google Play Store in both English and Arabic!

Designed to enhance your community experience, the app provides seamless access to essential services, including:

• For Owners: View unit financials, track requests, access important documents, and view occupant information.
• For Residents: Integrated e-services for:
  • Move-in/Move-out Requests
  • Access Device Requests
  • Partial Move-out Requests
  • Work Permit Requests
  • Delivery Permit Requests
  • Facility Booking Requests
  • Resident Information Updates

How to Get Started:

1. Open the App Store or Google Play Store.
2. Search for "Al Habtoor City" and download the app.
3. Owners: Log in using your credentials to access unit details, financials, and documents.
4. Residents/Tenants: Select "Resident Services" to explore community features.

We encourage all owners and residents to download the app for a more convenient, efficient, and connected living experience in Al Habtoor City.

For any assistance or inquiries, please feel free to reach out to us.

Thank you for your continued support!

Best regards

Dear Valued Residents,

We would like to remind you of the rules and guidelines for using the Kids' Play Area to ensure a safe and enjoyable environment for all children. Please take note of the following:

Guidelines for Use:

• Please ensure that children use the appropriate play area according to their age group:

1. Kids' Play Area: For children aged 5 years and below.
2. Teens' Play Area: For children aged 6 to 12 years old.

Supervision:

• All children must be always accompanied by a supervising adult.
• Kindly follow the posted rules and regulations in each play area to ensure the safety and enjoyment of all users.
• Regular maintenance and cleaning schedules are in place to ensure a hygienic and safe environment.

Rules of Play:

No Shoes: Please remove shoes before entering the play area. Socks must be worn at all times.

No Jewellery: Leave badges, jewellery, or any personal belongings with parents or guardians.

No Sickness: Children who are unwell should not enter the play area.

No Throwing: Balls or other objects should not be thrown at others.

No Sharp Objects: Sharp objects should not be taken into the play area.

No Smoking or Fire: Smoking and playing with fire are strictly prohibited within the play area.

No Littering: Please dispose of your trash responsibly.

No Rough Play: Play fighting, chasing, tumbling, kicking, and boxing are not permitted in this area.

No Bullying: Fighting or bullying will not be tolerated. Offenders may be asked to leave the area.

No Food: No food, drinks, or chewing gum are allowed in the play area.

Designated Area for Shoes and Baby Strollers: Shoes, slippers, and baby strollers should be kept in the designated area outside the play area.

Safety Measures:

• CCTV Operation: CCTV is in operation 24 hours a day to ensure the safety of all users.

We kindly ask all parents and guardians to ensure that these rules are followed to maintain a safe and pleasant environment for everyone. Your cooperation is greatly appreciated.

If you have any questions or concerns, please feel free to contact us.

Thank you for your attention to this matter.

 

Kind regards,

Privilege for Administrative Supervision Services